Describe the boarding requirement
Tell the team whether you can transfer to a vehicle seat or must remain in a wheelchair. A standard van or premium vehicle is not automatically wheelchair accessible.
Send equipment dimensions
Provide folded or unfolded dimensions, weight and battery details for mobility equipment where relevant. Ask the assigned provider to confirm suitable loading, restraints and passenger access.
Check the hotel entrance separately
Cliff hotels, villa paths and steps can create a second access issue after the road journey. Confirm the practical drop-off and assistance with the accommodation team.
Require explicit acceptance
Do not rely on a generic accessibility checkbox or photo. Obtain written confirmation of the specific vehicle and assistance arrangement before accepting the booking.
Hotel transfer directory
Sources & editorial approach
Official operators are linked for current airport services, routes and schedules. Our practical planning advice is editorial guidance; confirm trip-specific instructions with your booked provider.
How we research and update this website